Privacy Policy
Tirolerhof Tux
Data privacy declaration
The privacy of your personal information is important to us. We process your data strictly in accordance with the legal regulations (GDPR, TKG 2003). This data privacy statement informs you about the most important aspects of how we process data in relation to our website.
CONTACT WITH US
If you contact us via form on our website or by email, then the data you provide will be processed in relation to that query and will be stored by us for six months in the event that follow-on questions arise. We will not share that data further without your consent.
Cookies
Our website uses cookies. These are small text files that your browser stores on your computer or device. They are not harmful.
We use cookies to make our website more user friendly. Some cookies remain stored on your device until you delete them. This allows us to recognize your browser if you visit us again.
If you do not wish for this, then you can configure your browser to query you about whether to allow cookies on a case-by-case basis.
Deactivating cookies can however limit our website’s ability to work correctly.
Google Maps
We use map data from the “Google Maps” service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Data privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
Google Fonts
We use fonts (“Google fonts“) provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Data privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
Google ReCaptcha
We use the “ReCaptcha” function to prevent bots and other bad actors from abusing our online forms. This service is provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Data privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
Web-Analyse
Our website uses functions from the Google Analytics web analysis service. This service is provided by Google Inc. based at 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. It uses cookies to analyze how a website is used by visitors. The data created in the process is transferred to Google services in the USA and stored there. You can prevent this by setting your browser to refuse cookies.
We have signed a data processing contract with the provider.
Our objective as defined by the GDPR (Justified Interest) is improving the quality of our offerings and our website. Because the privacy of our users is important to us, user data is semi-anonymized.
This means that while your IP address is recorded, it is immediately anonymized by deleting the last 8 bits. As such it can no longer be easily associated with your person.
Data processing is performed based on Para. 96(3) of the TKG and Art. 6 Para 1(a) (Consent) and/or (f) (Justified Interest) of the GDPR.
Google is furthermore certified based on the Privacy Shield agreement, which offers a further guarantee that it will adhere to European privacy protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
User data is stored for 14 months.
Detailed information about data usage by Google, your options for configuring or objective to such, can be found at the following Google websites: https://www.google.com/intl/de/policies/privacy/partners („HOW GOOGLE USES INFORMATION FROM SITES OR APPS THAT USE OUR SERVICES“), http://www.google.com/policies/technologies/ads („How Google uses cookies in advertising“), http://www.google.de/settings/ads „Control the information Google uses to show you ads“).
Mouse-Tracking
Our objective as defined by the GDPR (Justified Interest) is improving the quality of our offerings and our website. We use software called Hotjar to better understand the needs of our users and optimize the offerings on our website. Hotjar technology provides us with a better understanding of our users’ experiences (such as how much time users spend on which pages, which links they click, what they like and what not). This feedback helps us improve our offerings. Hotjar works with cookies (see above) and other technologies to collect information about the user’s behavior and the devices they are using to visit or pages (especially the IP device of the web browsing device [collected and stored in anonymized form], the size of the screen, device type (unique device identifiers), information about the browser, location (country only), and language preferences). Hotjar stores this information in a partially anonymized user profile. This information used neither by Hotjar nor us to identify individual users, nor is the information collated with other information about individual users. For more information, please see Hotjar’s privacy declaration: //www.hotjar.com/legal/policies/privacy” target=”_blank” rel=”noopener”>https://www.hotjar.com/legal/policies/privacy.
You can object to the Hotjar’s storage of a user profile and information about your visit to our website, and/or the setting of Hotjar tracking cookies on other websites, by clicking on the following opt-out link. Opt-Out Link
DATA STORAGE VIA OUR WEBSHOP
We may store the following data for the purpose of executing a contract: Title, first and last name, address, email address and any optional information the user provides (company name, details on address, telephone number). The data you provide is necessary for the execution of the contract and/or any contractual obligations. Without this information, we cannot enter into a contract with you. There is no provision of this data to third parties, excepting: credit card data provided to the handling financing institute/payment services process for the purpose of booking the purchase price; data to transport/shipping companies we commission to deliver our merchandise; and our tax accountant to fulfill our legal tax requirements.
If a purchase is broken off mid-way, then any data provided in that process is deleted. In the event that the parties do enter into a contract, then all data from the contractual relationship is stored until the end of the legal tax retention period (7 years).
Information about the name, address, purchased goods and date of purchase are also stored until the end of the product liability period (10 years). Data processing is performed based on Para. 96(3) of the TKG and Art. 6 Para 1(a) (Consent) and/or (b) (necessity for contract execution) of the GDPR.
REGISTRATION AND USER ACCOUNT
Users of our website have the option to create a user account. As part of registration, we inform the user about which information is required (mandatory and optional fields). We apply information provided as part of registration for the purposes of offering our services. The user can be informed by email about our offerings and registration-relevant information, such as changes to the scope of services or technical updates.
In the event that the user cancels his or her user account, then the account data will also be deleted; the sole exception is data which must be retained for commercial and/or taxation reasons, as per Art. 6 para 1(c) GDPR. If a cancellation is requested, the user is responsible for creating any backups of the data before the contract ends. We are entitled to permanently delete all user data that we have stored during the duration of the contract.
For reasons related to both our own and the user’s interest in preventing the abuse of our services and other unauthorized use, we store IP addresses and a time stamp of the respective action by the user when a user undertakes some function related to registration or log-in for a user account. IP addresses are either deleted or anonymized no more than 7 days after collection.
We never share data with third parties, excepting situations where we are forced to do so for legal reasons as defined in Art. 6 para 1(c) GDPR.
Newsletter
You have the option to subscribe to our newsletter. To provide you with information of specific interest to you, we may collect and process any information that users provide to us voluntarily.
To send you our newsletter, we require your email address and prior consent to receive the newsletter. When you register for the newsletter, you will immediately be sent a confirmation email with a link to confirm your subscription.
You can unsubscribe from the newsletter at any time. Please send your unsubscription request to the following address:
info@tirolerhof-tux.at.
We’ll then remove your data ASAP from our newsletter subscription database.
Google-Re/Marketing-Services
Our objective as defined by the GDPR (Justified Interest) is improving the quality of our offerings and our website. For this reason we use the marketing/remarketing services (“Google-Marketing-Services”) offered by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (“Google”).
Google is certified based on the Privacy Shield agreement, which offers a further guarantee that it will adhere to European privacy protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
Google Marketing Services allow us to present you with ads, generally and on our website, that are tailored to your specific interests. To do so, Google executes a code and uses so-called “(re)marketing tags” that are stored in custom cookies in the user’s browser. More information about the use of cookies provided above.
The collected information can then be combined by Google with information from other sources. When the user then visits other websites, information about the user’s interests can be used to show ads that appeal specifically to him or her.
Google Analytics also records the user’s IP address, but this is immediately anonymized by deleting the last 8 bits. This allows only for a general identification of the user, with ads not administered and shown for a concrete person, but rather for the owner of the cookie, regardless of who that cookie owner is. This does not apply of course in situations where the user explicitly consents for Google to process his or her data without anonymization. Information collected by Google Marketing Services about the user is transmitted to Google and stored on Google’s services in the USA. The user’s IP address is not combined with other user data within other offerings from Google.
We set cookies for Google Marketing Services, including those for “Google AdWords“, based on the “AdSense” service from Google Marketing Services and its own set of cookies, we may present ads from third parties. More information about data usage by Google for marketing purposes can be found at https://policies.google.com/technologies/ads, while the privacy policy from Google can be found at https://www.google.com/policies/privacy abrufbar.
Beyond this, we use “Google Tag Manager” to centrally integrate and administer analysis and marketing services provided by Google.
ONLINE PRESENCE ON SOCIAL MEDIA
The maintain an online presence on social media networks and platforms so as to communicate with users, customers and potential customers who are active there. When calling up these networks and platforms, the general terms and conditions and data processing guidelines for the respective operator apply.
Where not specifically indicated in our data privacy declaration, we process user data when those users communicate with us via social networks and platforms.
USE OF FACEBOOK SOCIAL PLUGINS
Our objective as defined by the GDPR (Justified Interest) is improving the quality of our offerings and the analysis, optimization and commercial operation of our website. For this reason we use social plugins (“plugins”) from the social network facebook.com, operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (hereinafter “Facebook”). The plugins can appear on the website as content such as graphics, blocks of text or videos or interactive elements. You can recognize them by the Facebook logo (“f” on the company’s familiar background, the “Thumbs up” symbol or the term “Like”) or by a flag with the label “Facebook Social Plugin.” The list and appearance of Facebook Social Plugins can be found here: : https://developers.facebook.com/docs/plugins/.
Facebook is certified based on the Privacy Shield agreement, which offers a further guarantee that the company adheres to European privacy protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
More information about how Facebook collects, processes and uses information as well as user rights and configuration options to protect privacy can be found in the Facebook data privacy policy at: https://www.facebook.com/about/privacy/.
Our online offers can contain content and functions from the Twitter service. This is provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. This can potentially include images, videos, texts and buttons with which the user can react to content. If the users are members of Twitter, then Twitter can associate requests for content and functions with a specific user profile. Twitter’s data privacy policy can be found here: https://twitter.com/de/privacy.
Twitter is certified based on the Privacy Shield agreement, which offers a further guarantee that the company adheres to European privacy protection law (https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active).
Our online offers can contain content and functions from the INSTAGRAM service. It is offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. This can potentially include images, videos, texts and buttons with which the user can react to content. If the users are members of Instagram, then Instagram can associate requests for content and functions with a specific user profile. Instagram’s data privacy policy can be found here: http://instagram.com/about/legal/privacy/.
Our online offers can contain content and functions from the Pinterest service. It is operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA. This can potentially include images, videos, texts and buttons with which the user can react to content. If the users are members of Pinterest, then Pinterest can associate requests for content and functions with a specific user profile. The Pinterest data privacy declaration can be found here: https://about.pinterest.com/de/privacy-policy.
Our online offers can contain content and functions from the Xing service. It is operated by XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. This can potentially include images, videos, texts and buttons with which the user can react to content. If the users are members of Xing, then Xing can associate requests for content and functions with a specific user profile. The Xing data privacy declaration can be found here: https://www.xing.com/app/share?op=data_protection.
Our online offers can contain content and functions from the Linkedin service. It is operated by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. This can potentially include images, videos, texts and buttons with which the user can react to content. If the users are members of LinkedIn, then LinkedIn can associate requests for content and functions with a specific user profile. The LinkedIn data privacy declaration can be found here: https://www.linkedin.com/legal/privacy-policy.
LinkedIn is certified based on the Privacy Shield agreement, which offers a further guarantee that it will adhere to European privacy protection law (https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active).
Vimeo
Our website may contain embedded videos from the “Vimeo” platform. They are provided by Vimeo Inc., Attention: Legal Department, 555 West 18th Street New York, New York 10011, USA. Data protection declaration: https://vimeo.com/privacy.
Youtube
Our website may contain embedded videos from the “YouTube” platform. This service is provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Data privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
YOUR RIGHTS
You have the fundamental right to information, notification, erasure, restriction, data portability, revocation and objection. If you believe that your data has been processed in violation of data protection law, or that your data privacy rights have otherwise been injured, then you can lodge a complaint with the oversight authority. In Austria this is the Data Protection Agency.
You can reach us at the following address:
Hotel Tirolerhof
Lanersbach 335
A-6293 Tux
Tel.: +43 5287 87481
Fax: +43 5287 87481 – 4
Email: info@tirolerhof-tux.at
